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Online Webinar Courses – Terms and Conditions

The below terms and conditions apply to RED Online Webinar Courses, hereafter referred to as Course.

1. Course provider

The Course will be provided by RED and its agents.

2. Booking

When you purchase and book a Course we will send you an automated email confirmation and the information to start your learning journey.

You will be asked to book all Course modules for the purchased Course at the time of the initial booking.

You may be allowed to change the date of a booked module up to 48 hours prior to the commencement of that module, provided there is availability for the same module on an alternative date. If a suitable date is available, you will not be charged for this rebooking.

RED has no obligation to provide alternative dates for module bookings.

You cannot transfer your Course purchase, in whole or in part, to an alternative Course.

It is your responsibility to attend your booked modules. If you fail to attend a module, or leave a module part way through delivery, RED is under no obligation to provide you with an alternative module.

All modules for a purchased Course must be completed within a year from the date of purchase.

If RED need to cancel or postpone a module for any reason, RED will notify you and provide an alternative date for the affected module. If no alternative date is made available to you, the cost of that and any remaining modules of the course, calculated on a straight pro-rata basis, will be refunded.  your bookings on any future modules for that course will be cancelled.

3. Payment

Payment will be made through PayPal’s secure online payment process.

You may request a refund up to [14 days] from date of purchase provided none of your booked modules have taken place, whether you attended or not.

4. Course materials

We may supply course materials. These are the intellectual property of RED and cannot be copied, reproduced, uploaded, displayed or linked in any way, in whole or part without RED’s prior written permission.

5. Technical capability

The course will be delivered through the Go To Webinar platform. It is your responsibility to have access to, and use of, suitable and compatible hardware and software for course attendance. You can check the hardware and software requirements here: https://support.goto.com/webinar/help/system-requirements-for-attendees-g2w010003